a 360� view on your sustainability performance

How we do it

We've been implementing systems for some of the world's largest companies since 2002. We are committed to delivering working systems on time and on budget.

Our preferred Software as a Service (SaaS) approach allows us to roll systems out quickly and with minimum involvement from your IT teams. Alternatively, we can implement your system 'on premise' if that's your preference - we also can talk you through the benefits and drawbacks of either approach.

Implementations can be managed remotely, but our global office network ensures we have people on the ground when required. We also have experience of working with implementation partners. We aren't tied to specific consultancies so we have the flexibility to work with your preferred partners, or provide objective recommendations of our own.

Your credit360 implementation team will work against a detailed project plan which will include regular reviews and stated milestones. Clearly defined roles and lines of communication across our respective teams will ensure a smooth and efficient implementation.

Once your system is up and running we have tried and tested training packages to bring your users up to speed. We can deliver training online, or in person, and provide courses for each level of user - from data provider right up to system administrator. Alternatively if you want to manage your own training, we can train you through our 'train the trainer' programme.

We have delivered training to clients with as few as 10 users and as many as 1,000.

You will be assigned a dedicated account manager to assist you in any variety of tasks, from reconfigurations of your system (new indicators or locations), report creation or custom technical development. We also have monthly catch-up calls with you to ensure you are getting the most out of your system.

We provide you with all of the tools and the training to manage your own system. You decide how much support time you use based on the way you want your system to be managed. Your account manager is available as an expert resource to assist you in this ongoing process.