a 360� view on your sustainability performance

Careers

Our greatest asset is our people and we are always looking to meet talented, enthusiastic individuals interested in joining our team. If any of the roles listed below are of interest, please submit your CV.

credit360 is a rapidly expanding software company specializing in the sustainability and carbon management field. We provide a web-based system that allows large corporations and organizations to gather, manage and communicate their Sustainability data, including Energy and Carbon; Corporate Social Responsibility; Environment, Health and Safety; Compliance and Supply Chain.

We are a leader in the sustainability management field with operations in US, UK, Hong Kong and Australia. Headquartered in Cambridge, UK, but with a growing presence in Chicago, US, credit360 has an entrepreneurial, team-based culture.

credit360 are an equal opportunities employer. Please note all of our successful applicants are asked to undertake a basic CRB check at the point of offer.

Business Development Manager (DACH Region)

Cambridge/London Based or Germany/Switzerland Based

Fluency in German (native) and English (business grade) is a pre-requisite for this role. Please do not consider applying unless you have these language skills

Description:

credit360 is a rapidly expanding software company specialising in the EHS, sustainability and carbon management space. We're a global business with operations in US, UK and New Zealand. We're regularly highlighted as market leaders by independent analysts and our web based system is already used by over 200 companies including Nestle, HEINEKEN and Otto Group.

Over the past decade, we've built a strong client base in Europe and North America and have expanded from here into Latin America where we now have half a dozen clients. We already have a good client base in Switzerland, Germany and Austria. We're seeing increased interest especially in those markets and are looking for a driven, commercially orientated individual with the skills and determination to build on our success. The successful candidate will be able to work fairly autonomously and be building a career in a dynamic and rapidly growing technology company with an impressive global client base.

You could either be based in our Cambridge office with the flexibility to work remotely - regular travel would be required - or could even be based in Germany or Switzerland but then would need to start with a few months of training in Cambridge and be willing to travel to the office in regular intervals. You would be given extensive training, covering how to use and present our software solutions and also manage day to day tasks such as producing proposals and using our CRM system.

Extensive sales experience isn't essential, a background in sustainability/EHS in either a corporate role or consultancy would be beneficial. If you have the right attitude for sales and can work autonomously, we can give you the training and tools to deliver. We're not a traditional software sales team; we take pride in understanding the software we sell and build rapport and trust with our prospects by connecting their needs with our solutions in a genuinely consultative way. We don't value a 'hard sell' approach. This ethos combined with a great product is why we win over two thirds of the competitive tenders we enter.

Key Tasks and Deliverables

  • Generate leads through partner networks and cold calling
  • Attend, network and present at industry events and exhibitions as required (including international travel)
  • Present an overview of the company and provide a detailed system demonstration to an established standard (online and in person)
  • Create proposals and respond to tenders
  • Coordinate and lead pitches (often with a team)
  • Coordinate contract negotiations

Key Competencies

  • An excellent communicator and native German speaker with English language skills up to a business standard
  • Target and commercially driven
  • Experienced and confident with software systems
  • Well-organised, numerate, logical person with an eye for detail
  • Able to work autonomously and manage their own day to day tasks
  • Willing to travel internationally

This is a permanent role, the position would be available with immediate effect and you would be reporting to our Cambridge office, but there is flexibility around remote working.

To register your interest:

Please send your CV along with a brief cover letter explaining your suitability for this role to Elisabeth Huber at elisabeth.huber@credit360.com. Due to the number of applications we typically receive, we may not be able to respond to every unsuccessful candidate.

Capacity Manager

Main Objective

The Capacity Manager will work within the Development Team and fulfil four core functions:

Development scheduling: The Capacity Manager will create and maintain an accurate schedule of planned development work by monitoring work requests from the wider business on a daily basis.

Capacity management and forecasting: Using this schedule in conjunction with more ad-hoc work demands (e.g. ongoing support and maintenance) the Capacity Manager will provide detailed forecasts and analysis of the skills and numbers required to fulfil work and project requests.

Capacity communication: The Capacity Manager will provide recommendations to support the operational teams in making optimum use of available resource and regularly communicate resource status, usage and shortfalls to the Development Department and wider business.

Business intelligence: The Capacity Manager will help design, calculate and communicate KPI's for the Development Department

The role holder will also act as a support mechanism and a challenger to the Team Leaders and Project Managers, highlighting any key risks to delivery and also highlighting opportunities to optimise resource further.

Key Tasks and Deliverables

  • Develop a resource plan each week to meet the known and forecasted demand in work flow and project queues.
  • Propose measures to compensate for periods of capacity limitation and effectively communicate these to the business
  • Provide frequent and informative updates to the business on the status of development work and anticipated delivery dates; particularly where deadlines are at risk
  • Develop recommendations for effective planning processes based on sound independent analysis
  • Perform root cause analysis, and develop solutions, for any issues that significantly affect the resource capacity levels
  • Lead weekly resource planning meetings to agree priorities and mitigate risks
  • Help negotiate and balance resources where different parts of the business are competing for the same development resource; escalating where appropriate
  • Develop and manage a set of systems and processes for effectively establishing the needs of the company in terms of Developer resourcing and workforce planning, to ensure that an awareness of the work and project priorities are agreed with the Team Leaders, and that action can be planned to address these needs
  • Provide support to ensure that the progress of agreed work is managed, monitored and achieved, and ensure that all necessary information is available which enables appropriate decisions to be made should risk to achievement become evident.
  • The Capacity Manager will manage the daily process of resolving low stocks and stock outs, and schedule changes
  • Design, provide and effectively communicate reports and business intelligence KPI's; to inform process and efficiency improvements
  • Provide some input into business process modifications - relating to designing and gathering new business KPI's or general efficiency and communication improvements

Person Specification

  • Active Listening abilities
  • Agile and effective decision making skills
  • Strong interpersonal communication; able to communicate resource levels and help negotiate resource resolutions internally within the business
  • Proven ability in resource management and forecasting
  • Excellent personal time management; able to juggle priorities
  • Excellent organisational and scheduling skills; with a logical and methodical approach to following up the status of work items
  • Excellent numeracy skills and an aptitude with numbers and complex data; preferably with strong MS Excel skills
  • Experience of regularly preparing reports, MI and communicating KPI's with appropriate charts, visualisations & executive summaries
  • A willingness to gain familiarity with our software products; sufficient to aid communication with the rest of the business by speaking a "common language"
  • A technical or sustainability background is not essential.

To register your interest:

Please forward your full CV and covering letter (including current remuneration details) to Sue Styles (HR Director) at sue.styles@credit360.com.

Implementation Consultant

Main Objective

The role will work alongside implementation specialists to carry out the initial build and configuration of our software, through to acceptance testing and training of the customer's end users.

Key Tasks and Deliverables

  • Implementation
    • To build the system as per the defined requirements using the system user interface
    • Liaison with the development team for custom configuration and development of the system
    • Provide regular progress updates to the Project Manager
  • Consultancy and support
    • Provide support to existing clients including report generation at critical times of the year
    • Support the development team when testing functionality
  • Training
    • Provide training to clients on existing functionality
    • Draft training documentation both generically for the system and for client-specific purposes.

Person Specification

Experience: Prior experience is not essential; although any experience in software implementation and the field of Sustainability (both management and reporting) is a bonus.

Education: The ideal candidate will be educated to degree level.

Required skills, knowledge and characteristics:

  • A high level of numeracy
  • Strong working knowledge of Excel
  • Detail-oriented
  • Familiarity with web-based applications
  • Ability to learn new software applications rapidly
  • Effective communicator with good interpersonal skills as this is a customer-facing role
  • Some knowledge of relational databases or technical experience is highly desirable (in particular SQL & XML).

Personal Attributes:

  • Approaches all tasks in an enthusiastic way
  • Consistently high quality of work and demonstrates strong professional standards
  • Results-focused, understanding what is important to customers and committed to achieving goals.
  • Tenacious approach to delivery, quality of output and organisation
  • Capable communication skills - handles customer situations with thought and confidence
  • Displays integrity - is sincere in own behaviour and in dealings with others
  • Self motivated, recognises own strengths and weaknesses, and is committed to personal development

To register your interest:

Please forward your full CV and covering letter (including current remuneration details) to Sue Styles (HR Director) at sue.styles@credit360.com.